Get closer to your customers :
Care of them in their native language
Taking proper care of your customers after they have purchased is mandatory for the sake of your business. This needs to be done in your customers’ native language.
Easy said when you sell in the US and the UK, but selling in the EU or LATAM is another topic: you may have to hire French, German, Italian, Spanish, Portuguese speakers, at least. Or you can rely on Nexway services to handle this part for you. Fast and easy.