Nexway™ celebrates one year partnership anniversary with Tech Live Connect™.

Nexway™ celebrates one year partnership anniversary with Tech Live Connect™.

Tech Live Connect realizes growth and increased customer satisfaction after leveraging Nexway MONETIZE.

Nexway, a leading provider of solutions to monetize digital businesses and connect companies to the worldwide digital market, and Tech Live Connect, a leading premium technical support provider to consumers worldwide, celebrate the one year anniversary of their partnership.

Nexway and Tech Live Connect (or “TLC”) started to work together just over a year ago, when they signed a strategic partnership in order to support and accelerate TLC’s sales growth. Nexway’s solutions and expertise have since been key components to TLC’s ability to thrive in both North America and Europe.

TLC was looking for a partner to manage their subscription checkout experience which could also provide them with a range of merchant services leaving them the time to invest in their services and customer experiences.

Nexway’s merchant services attracted TLC due to the breadth of payment solution features as well as confidence in Nexway’s ability to ensure security and data integrity. Nexway secures transactions and payments worldwide, handling fraud and chargeback mitigation, managing local law and tax compliance, and offering flexible refunds and customer care to their end-users. Nexway adeptly addressed TLC’s recurring billing needs thanks to its Merchant-as-a-Service (MaaS) platform.

“Nexway’s MaaS platform allowed us to quickly accelerate our recurring sales growth by selling our services more efficiently and with reduced risk in both America and Europe. Nexway brings us their hefty MaaS expertise, enabling us to focus on our services and increase our conversion rate on subscription renewals.”
Brian Cotter – CEO of Tech Live Connect

Throughout this year, TLC’s sales have been improving month over month, thanks to Nexway MONETIZE’s range of micro-services, providing a state of the art Merchant of Record SaaS solution.

We set out to provide TLC with the best performing merchant services and we are very proud of this successful partnership. With our MONETIZE solution, TLC keeps control of its services, customers, user experience and marketing operations… while Nexway brings them peace of mind facilitating today’s recurring billing requirements.”
Renaud Sibel – CEO of Nexway

 

If you are interested in learning more on how you can leverage the Nexway MONETIZE platform’s intuitive and frictionless white label checkout experience?
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About Nexway
Nexway is a leading provider of solutions to monetize digital businesses and connect companies to the worldwide digital market. Founded in 2002, Nexway has enjoyed rapid growth, thanks to strong and diversified partnerships. Based in Paris – La Défense, France, the company has subsidiaries in the USA, Brazil, Germany, Italy, Spain, Poland, and Japan. Leading companies who rely on Nexway include retailers Orange™, Yahoo! Japan™, Softwareload™, Best Buy™, Amazon™; and publishers Kaspersky Lab™, Kingsoft™, Adobe™, 2K Games™, Big Fish™, ESET™, Avast Software™ and many others.

Journalists, investors and analysts: contact Nexway’s media relations for any additional information.

Cécile ABESCAT
cabescat@nexway.com
+33-1-55-17-15-89

 

About Tech Live Connect
Tech Live Connect is a leading Premium Technical Support (PTS) provider to consumers worldwide, with all the services delivered remotely online via our encrypted secure platform. Since 2011, TLC has served over 3.2 million customers and has been trusted by a growing base of active subscribers (>1,000,000) with a boastful rating of 9.8 out of 10 on Trust Pilot (a 3rd party consumer review platform), delivering a resolution rate of over 95%, and a CSAT (Customer Satisfaction) rating of 93+%. Through its dedicated state-of-the-art 24×7 call center, TLC strives to provide effective and expeditious resolution to your technical issues on a friendly, one-to-one level.

 

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Business image created by Peoplecreations – Freepik.com

Nexway™ MONETIZE chosen to power global monetization of TeamViewer™’s new meeting and collaboration solution, Blizz, providing subscription intelligence and online sales optimization.

blizz by TeamViewer

Nexway, a leader that empowers companies to monetize their business and connect them to the worldwide digital market, has announced that TeamViewer, a leading global software provider for digital networking and collaboration, has selected Nexway MONETIZE and its unique subscription intelligence as the online commerce platform for Blizz.

TeamViewer selected Nexway MONETIZE to develop and manage the worldwide sales and the recurring billing responsibilities of its new product Blizz, an online meeting and collaboration tool that gathers people instantly in an enjoyable, powerful and collaborative space.

In order to quickly meet today e-commerce requirements and to offer the best possible customer experience and maximize revenue, TeamViewer was seeking for a flexible platform with Merchant of Record (MoR) capabilities. Nexway emerged as the perfect partner to painlessly accompany them in the commercial rollout of their new product Blizz across the world with subscription and payment management, fraud prevention, price quote configuration, marketing and customer support services.

Quickly, the human side and e-commerce ecosystem expertise of Nexway attracted TeamViewer and Blizz’s team. Nexway constituted a perfect partner to create a privileged relationship with many interactions and collaboration between the teams.

“Nexway is able to serve as MoR for its customers worldwide, processing payments, managing global taxation and maintaining PCI compliance, but they take service to the next level. Nexway powers digital agency services and strategic account development on a global scale, with a market-specific, localized scope. That is what attracted us above everything else compared with other providers.”
Peter Brunner, Business Owner at Blizz by TeamViewer, stated.

As digital commerce solutions provider, Nexway not only act as MoR, but delivers ongoing consultation and success management to drive real sales results.  Nexway provides Blizz with a seamless user experience, enhancing online conversion, digital monetization, and retention.

Nexway provides a managed set of products and services that allow publishers to adopt the subscription and digital services economies. As MoR, Nexway assumes responsibility for compliance with local laws and regulations, local banking relationships, tax management, fraud screening, and more, giving our partner the time to focus on its products and services. Our solutions support recurring payments, increasing conversion rates and subscription renewals.”
Renaud Sibel, CEO of Nexway, commented.

The next steps of our collaboration are the continued efforts to turn Blizz into an effective online store, develop channel distribution and user acquisition through a range of marketing campaigns and activities. The development of in-app purchasing experience within the desktop and mobile products will increase freemium conversions and subscription renewals by ensuring an immersive payment experience.

Contact us to learn how you can meet all the needs of today’s subscription and recurring contract economy.

Interested in delivering sales quotes, contracts, and invoices to improve and increase velocity of your B2B conversion rates, read our USE CASE!

About TeamViewer
TeamViewer is a leading global software provider for digital networking and collaboration. Founded in 2005 in Göppingen, Germany, the company employs around 700 people from more than 50 countries. Its flagship product, TeamViewer, is an all-in-one solution for remote support, remote access, and online meetings. The software actively runs on more than 400 million devices, of which at least 25 million are connected to TeamViewer at any point in time. The company’s product portfolio is complemented by solutions for IT monitoring, data backup, anti-malware and web-conferencing. TeamViewer was acquired by Permira in 2014.
Visit the Blizz website here.

About Nexway
Nexway is a leader that empowers companies to monetize their business and connect them to the worldwide digital market. Founded in 2002, Nexway has enjoyed rapid growth, thanks to strong and diversified partnerships. Based at Paris – La Défense, France, with subsidiaries in the USA, Brazil, Germany, Italy, Spain, Poland, and Japan. Leading companies who rely on Nexway include retailers Orange™, Yahoo! Japan™, Softwareload™, Best Buy™, Pão de Açúcar™, Amazon™; and publishers Kaspersky Lab™, Kingsoft™, Adobe™, 2K Games™, Big Fish™, ESET™, Avast Software™, TeamViewer™.

Journalists, investors and analysts:  contact Nexway’s Media Relations for any additional information.

Cécile ABESCAT
cabescat@nexway.com
+33-1-55-17-15-89

 

Contact us

* These fields are required.

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