DIRECT LINE OF COMMUNICATION WITH YOUR CUSTOMERS
The key to success is the relationship you create with your consumers. This requires being transparent, fair and giving them control over their subscription.
Nexway MONETIZE helps you clearly communicating the modalities while enrolling consumers during the checkout phase.
MONETIZE by Nexway natively includes email campaigns toward the consumers so that you can establish a clear communication related to the subscription status. Your consumers have access to a specific customer center we provide you to manage their subscription: upgrade, downgrade, cancel, change their payment method, get assistance… Give customers the support they need!
- Self-Service Customer Center
- Accurate invoices
- eMails related to Subscription status
- Localized world-class level 1 Customer Care in 8 languages
- Multiple ways to renew